You have more questions?
Please contact us by email at firstname.lastname@example.org. We will get back to you as soon as possible, and will eventually add your question as well as our answer to the content of this FAQ.
Who can participate?
Participation is reserved exclusively to people who are 18 years of age or older and are physically located in the province of Quebec when purchasing tickets. The website uses geo-fencing technology to ensure you are in the province, so make sure to enable location sharing on your device or browser to allow sale.
How can I purchase my tickets?
Tickets are sold solely online at canadiens.bump5050.com.
Payments must be made by credit card, using one the following types of cards: MasterCard, Visa, Mastercard Debit, and Visa Debit.
How much do tickets cost?
Fans can select from one of three (3) ticket pack options:
- 3 tickets for $10
- 15 tickets for $20
- 40 tickets for $40
Tickets are sold in packages as described at canadiens.bump5050.com.
How will I receive my tickets?
Ticket buyers will receive by email their payment receipt and digital stub listing all the numbers associated with the package purchased.
When are tickets sold?
Tickets will go on sale starting at 10 a.m. (EST) on all Canadiens game days, both at home and away. If the raffle reaches the maximum jackpot amount of $10,000 during the day, the winning number draw will take place immediately, within 15 minutes of this raffle closing. As all online 50/50 Lottery participants must register with their full contact information, a Foundation representative will contact the winner immediately. The winning number will be announced on the Foundation’s website. If time permits, another raffle will open within 10 minutes of the winning number announcement from the previous raffle.
For example, if the first raffle of the day reaches its maximum jackpot at 12:34 p.m. and the winning number is announced at 12:40 p.m., sales for a new 50/50 raffle will commence by 12:50 p.m. at the latest.
New raffles will be offered continuously until the conclusion of the game, at which time ticket sales for the final draw of the day will close within two minutes of the end of the game, whether the jackpot has reached $10,000 or not.
Where can I find the winning number and what happens if I win?
The winning number for each draw will be announced on the Montreal Canadiens Children’s Foundation’s website at the following address: https://fondation.canadiens.com/en/online5050.
The person holding the winning number will be contacted by telephone and email by a Foundation representative a as soon as the draw is completed.
How much time does the winner have to claim the prize?
The person holding the winning number will be contacted by telephone and email by a representative of the Montreal Canadiens Children’s Foundation as soon as the draw is completed. The winner must provide two proofs of identity and complete a declaration and release form before taking possession of their prize.
If the winner does not claim their prize within two business days, a new winning number will be drawn the next business day. The new winner will be contacted by telephone and email as soon as the new draw is completed.
Why do jackpots only go up to $10,000?
The online sale of 50/50 lottery tickets is currently not authorized by law in Quebec. Exceptionally, due to the current situation related to COVID-19 and until further notice, the Régie des alcools, des courses et des jeux (RACJ) has authorized charitable organizations like ours to digitalize the tickets usually printed and send them electronically to buyers to avoid as much contact as possible.
Obtaining a raffle license is mandatory for all organizations wishing to conduct 50/50 raffles. There are two categories of 50/50 raffle licenses granted by the RACJ:
1) for prizes of $5,000 or less;
2) for prices of more than $5,000.
It is important to note that 50/50 raffles with unlimited jackpots are only allowed as part of a public in-person event where the winner must be present to claim their prize within a specific timeframe.
At this time, as we can only welcome a limited number of fans at the Bell Centre for Canadiens games due to the health measures put in place by the Government of Quebec and public health, the license for prizes of $5,000 or less that was granted to us by the RACJ is the one that best applies to the current context of the pandemic and which will allow us to raise the most funds for our programs and initiatives among youth.
For more information about the rules and regulations pertaining to lottery in Quebec: https://www.racj.gouv.qc.ca/en/la-regie/laws-and-regulations.html
Where does the other 50% of the jackpot go?
Funds raised will benefit the Montreal Canadiens Children’s Foundation in its mission to encourage physical activity and the adoption of a healthy lifestyle among underprivileged youth from 4 to 17 years old.
What are my chances of winning?
Chances of winning depend on the total number of tickets sold that are in the raffle bin at the time of the draw.
Can I win more than one raffle?
Yes, as long as you purchase multiple tickets for different raffles happening on the same day or on different dates. Your chances of winning each raffle individually will depend on the total number of tickets sold in each draw.
If I didn’t win in a raffle, is my ticket still valid for the next raffle?
No, the tickets numbers automatically generated for each raffle held are solely valid for the raffle they were purchased to be a part of, and the number of the draw your purchase corresponds to will be clearly marked on your digital stub. Each raffle is independent, and tickets do not carry over to the next one. Furthermore, your ticket numbers are unique and will not be included in any other raffle managed by the Montreal Canadiens Children’s Foundation.
What happens if the winning number is announced but I haven’t received my ticket by email yet?
Once you complete your ticket purchase, all raffle numbers associated with your transaction will be printed on individual stubs and are guaranteed to be included in the draw. Our GLI-31 certified system will not allow us to close the raffle and proceed with the winning number draw unless all valid ticket stubs are printed in the barrel.
Various reasons beyond our control, including a high volume of sales, could lead to there being a delay in the reception of your tickets by email. Make sure to enter your email address correctly with no errors when purchasing to ensure you receive your tickets and check your spam and junk mail folders if you still haven’t received your tickets within a few hours of the transaction. However, if you still haven’t received your tickets by email by the time the draw happens, please be aware that the person holding the winning number will be contacted by telephone and email as soon as the draw is completed.
I think I misspelled my email address when I purchased my tickets. What do I do?
If that happens, please contact us at email@example.com with your full contact information.
Are raffle tickets tax-deductible?
No official receipt for income tax purposes will be issued for the purchase of 50/50 tickets as set out by Canada Revenue Agency.
Am I able to get a refund?
All ticket sales are final. There will be no refunds issued to anyone for any reason. All tickets purchased and entered into the draw cannot be refunded, including if ticket purchasers made an error in selecting the number of tickets they wished to purchase.